For non-emergency services

The 211 Service is set up to respond to the needs of the communities.  Anyone can dial 211 at any time to ask for counseling, information or referral on a full range of non-emergency community, social, government and health services.

City of Ottawa Call Centre

The 311 Service provides residents with answers on everything from recreation and marriage licenses to recycling and parking.

Community Health and Resource Centres in Ottawa

Carlington Community & Health Services
Centretown Community Health Centre
Eastern Ottawa Resource Centre
Lowertown Community Resource Centre
Nepean Rideau Osgoode Community Resource Centre
Rideau-Rockcliffe Community Resource Centre
Pinecrest-Queensway Community Health Centre
Sandy Hill Community Health Centre
Somerset West Community Health Centre
South East Ottawa Community Health Centre
Vanier Community Services Centre
Western Ottawa Community Resource Centre

Our Onsite Community Partners

Action Housing
CFSO Catholic Family Services Ottawa
Contact North – online learning
Diabetes Education Program
Doyle Salewski – financial support
Employment Ontario
First Words Preschool Speech and Language Program
Home Support Services
L.E.S.A. – Life Enrichment for Senior Adults
La Leche League of Canada
Military Families Resource Centre
Société franco-ontarienne de l’autisme
Youth Services Bureau of Ottawa

Other useful resources

Office of Consumer Affairs Information for Canadian consumers
CAMHCentre for Addictions and Mental Health
CCACCommunity Care Access Centre (seniors and illness)
Champlain Health Line
CICO (Community Information Centre of Ottawa)
City of Ottawa
CLEO – Community Legal Education Ontario
CMHA Ottawa – Canadian Mental Health Association Ottawa
Coalition of Community and Health Resource Centres of Ottawa
Connecting Ottawa
Council on Aging
Distress Centre
Emergency Crisis Line
Entraide Budgétaire (finances)
Healthy Canadians
Housing : The Social Housing Registry of Ottawa
ISAC (Income Security Advocacy Centre)
Justice Net
Kids Help Phone
Men’s D.E.N. – Depression Education Network
Legal Aid Ontario
Ontario Works
Ottawa Newcomer Health Centre
PLEO – Parents Lifeline of Eastern Ontario
Portobello South Community Development Association
Public Health Canada
Service Canada
Service Ontario